Order Process

Credit Card payment for items available from stock will be taken immediately on receipt of an order. Barring exceptional circumstances, such as adverse weather or any other situation beyond our control, stock items will typically be shipped within one working day from time of payment being received.

Orders for items not in stock at time of ordering will be held, and payment will not be taken (i.e. your credit/debit card will NOT be charged) until such time as the items are available to ship to the customer under the same terms as for goods available from stock.

On receipt of an order for an item out of stock, we will inform the customer as soon as is reasonably possible, at that time the customer may choose to cancel their order without penalty.

Items out of stock will typically reach you within 28 days from date of order.

For offshore or overseas ordering ...please email with delivery address required  to overseas@ntlabs.co.uk , a proforma with delivery will be emailed and an e invoice with PayPal if accepted to proceed.